Chemical Manufacturer Increases Retention, Engagement, and Performance

A US-based organization turns to PXT Select™ to create a high-performing workforce.


The chemical company has been in operation since 1950. It operates over 30 facilities throughout the US and worldwide, where over 10,000 workers tend to the details of manufacturing and selling chemicals. It embraces a high-performance culture that results in recognition, such as the Malcolm Baldrige National Quality Award.


Since 2011, The Assessment Company® has enjoyed a productive relationship with one of the United States’ leading national chemical manufacturers. One of the farthest-reaching effects the manufacturer’s managers see as a result of its use of PXT Select™ is when an employee fits the job, something magical happens; higher rates of attendance, less turnover, higher job satisfaction, and superior job performance.


However, leaders at the company were no strangers to assessments and relied heavily on attitude testing. Yet, hiring managers continued to need help in identifying, selecting, and hiring top performers. This challenge led them to PXT Select™ to help them better match people to jobs they will do best.


The Assessment Company® introduced PXT Select coupled with the Occupational

DNA®(or ODNA®) Process. The result: ODNA profiling provided the company and hiring managers with the insight and confidence needed to navigate the talent pool. It is a complete solution for selection and talent management.


PXT Select also provided insightful information that helped the organization meet the demands of hiring-related tasks such as onboarding, coaching, succession planning, promoting, conflict resolution, leadership, and development. The versatility and actionable results generated from implementing an ODNA® solution make it an indispensable tool for the organization.


COMPANY CULTURE

The chemical company has been in operation since 1950. It operates over 30 facilities throughout the US and worldwide, where over 10,000 workers tend to the details of manufacturing and selling chemicals. In addition to the United States, the organization has offices in Asia, Europe, the Middle East, Africa, and Latin America. It embraces a high-performance culture that results in recognition, such as the Malcolm Baldrige National Quality Award.


Company leaders ask that workers make personal commitments as part of their annual performance management and safety programs. Managers undergo a 360-degree yearly feedback process to ensure continual management improvement.


BACKGROUND

The manufacturer and The Assessment Company developed a business relationship in 2011 and continue to this day. The company’s trust in The Assessment Company led leaders at the organization to explore the newly released PXT Select Assessment solution with adaptive technology. The ability to identify the Occupational DNA of candidates and match them to the ODNA models developed proved to be a game-changer.


PXT SELECT™ ASSESSMENT SOLUTION

The allure of the PXT Select™ is versatility. Leaders can use it to determine ODNA job fit, growth potential, and interest level. One of its biggest strengths is providing Occupational DNA performance models that compare the qualities of job candidates to the attributes of the most productive employees doing the job.


The ODNA job models highlight areas where candidates are like top performers and where they differ from them; this is vitally important to productivity and job tenure. Harvard Business Review produced a study showing that occupational job matching more accurately predicts job success than education, experience, or job training. Matching people to their job tasks increases productivity satisfaction and diminishes stress, tension, conflict, miscommunication, and job turnover.


THE GOAL

Before utilizing PXT Select, the chemical company established a process for developing people based on “putting the right people in the right jobs and working on the right things,” noted the Vice President of Human Resources. “PXT Select was attractive because of the tool’s adaptive construction,” he said. “We were most interested because it fit our current methodology of identifying top performers, behaviorally based, and also reported on coaching, development, and succession planning.”


The company currently uses the PXT Select with individual contributors in operations roles, with teams, managers, and executive-level management. The assessment’s placement reports dovetail perfectly with the manufacturer’s goals by giving leaders an assessment of the employee’s thinking style, behavioral traits, and occupational interests, along with a percentage match to the company’s top performers. The report also creates specific questions interviewers can ask and provides managers with “what to listen for” to help determine a candidate’s suitability for a position.


The coaching report provides managers with what they need to know about the employee, management tips, and the bottom line for productive coaching. Additional benefits are team reports, leadership reports, and manager-employee relations reports.


Summary

The company’s human resource team identified three specific ways the PXT Select benefited the organization in its quest to identify talent:


BY PROVIDING A CLEAR PICTURE OF THE CANDIDATES THEY INTERVIEWED.

“The reporting and interview questions provide greater insight for hiring managers about candidate fit. The easy-to-read PXT Select reports provide key performance indicators that give the HR team a good idea of how a candidate will do a job and what work interests them. We are just getting a better feel for who our candidates are.” – HR.


BY HELPING THE CANDIDATE BECOME EFFECTIVE IMMEDIATELY.

“For new hires, managers use PXT Select’s coaching, developing, and onboarding reports, so the manager and the employee learn how to work better together, and the employee can be more effective in their job. – HR


BY HELPING ALL WORKERS UNDERSTAND THEMSELVES.

“That matches our culture. Because we use many assessments and know how to read the data and apply it to their jobs, they get a better fit. It’s like baseball: the assessment helps us improve our batting average, the ‘bat’ being high-performing new hires.”


PXT Select and Occupational DNA helped create a language of understanding, and “that language is pretty accepted [here],” added the Vice President of Human Resources. “For example, we can identify those who are high in independence are more autonomous; that person prefers to work on his own, while someone lower is more reliant and enjoys more contact. This one simple indicator helps minimize tension and improve working relationships.”


For more information visit www.theassessmentcompany.com or call 800.434.2630


THE ASSESSMENT COMPANY®

The Assessment Company® is an authorized partner of PXT Select, Everything DiSC®, and Five Behaviors® official brands of Wiley Workplace Solutions.

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